Leadership & Feedback Essentials
Build the core conversations and habits of a trusted first-time manager
Meet Hana
Hana
Lead useful one-to-ones, give honest feedback, and delegate with clarity instead of micromanaging
3 units · 14 lessons
What’s inside
Lead the Relationship
- Lead the Relationship
Feedback that Helps
- Feedback that Helps
Delegate and Grow
- Delegate and Grow
3 phases · 3 units · 14 lessons
Questions about this course
How do you give feedback to someone without demotivating them?
Focus on being specific about what happened and the effect it had, rather than labeling the person or their character. Feedback that helps describes the behavior, checks the other person's view, and points at a concrete next step they can actually take. This course builds those feedback conversations as one of its core skills.
What should a new manager do in the first weeks leading a team?
Start by building the relationship rather than jumping straight to fixing things: understand how each person works, what they expect from you, and what they need to do their job well. Trust is the foundation every harder conversation later depends on, so the early effort goes into leading that relationship deliberately.
How do you delegate work without micromanaging?
Delegating well means handing over the outcome and the context, agreeing on how you'll check in, and then resisting the urge to take the task back the moment it wobbles. Done right, delegation is how people grow, not just how you offload work. This is one of the habits the course develops directly.
How is being an individual contributor different from being a manager?
As a contributor your results come from your own work; as a manager they come through other people, which means your job shifts to relationships, clear feedback, and delegation. The skills that made you a strong contributor rarely transfer automatically, so first-time managers often have to build a new set of habits from scratch.
How do you have a difficult conversation with someone you manage?
Approach it candidly and steadily: be clear about what needs to change, stay curious about the other person's perspective, and keep the relationship intact while you're honest. A hard conversation lands better when there's already trust in place and the feedback is about behavior rather than blame.
What are the core skills every first-time manager needs?
Three come up again and again: building trusted relationships with the people you lead, giving feedback that actually helps them improve, and delegating in a way that grows their capability. Together these form the everyday conversations and habits a new manager relies on.